Quotes and Offers
How staff create, review, send, and track quotes throughout the guest journey.
- Creating and Sending Quotes
Quotes take shape from the guest's conversation and wait for you to review, adjust, and send. This article covers what a quote contains and how to prepare, send, and update one.
- Quote Statuses Explained
Every quote carries a status that tells you where it stands, from gathering details to a confirmed booking. Use this reference to read any quote at a glance and know what to do next.
- Quote Expiry and Follow-Ups
Quotes are valid for a limited time, and the follow-up list helps you nudge quiet guests before that time runs out. This article shows how to send follow-ups, what to do when a quote expires, and when to start fresh instead.