Account and Team Management

Every person on your team who works in Brixa should have their own account, with access scoped to the hotel or hotels they work for. This article explains how access is granted, why logins must never be shared, and what to do when someone joins or leaves the team.

Brixa distinguishes between administrators, who manage how the platform is set up, and staff members, who handle day-to-day guest work. Knowing which side of that line a task falls on tells you who to ask when you need something changed.

If your team manages several properties, Brixa keeps each hotel's conversations, quotes, and settings completely separate — you switch between hotels inside the app rather than juggling separate logins. This article covers how that separation works and how to build a reliable multi-property routine.